Course Info and Pricing

Key Take-Aways: 

• Built specifically for the Audiology Industry

• Hearing Healthcare Binder (resource book)

• Course Workbook

• Toolbox of helpful tools

• Supervisor's Guide

• Bonus Material

• Extra External Training Resources

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This course was designed with the Audiology clinic in mind. The position of the front desk professional is a vital position in the practice and should get just as much training as any other member of the practice. And that training should be specific to the Audiology industry and not some cookie-cutter front desk training course.

 

The training has an extensive Hearing Healthcare Binder that is built to your specific clinic's needs and practices. This binder helps the front desk professional keep track of the culture, contacts, processes and procedures that the front desk interacts with on a daily basis. This binder helps the patient care coordinator build a source of information that can be updated and referenced as needed. 

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Included with this course is an amazing Workbook that helps guide the training course on an easy-to-follow path. Think of it as your roadmap to training success. We left the course unrestricted and self paced because some areas might need to be trained up sooner, so our workbook helps the front desk professional keep track of where they are and helps them make sure they cover all the areas of training that they need. Then, they can return to the training to review information whenever they need to!

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We also have provided a Toolbox of helpful checklists and workbooks to help the front desk professional fine-tune some of the more robust skills needed to perform at the front desk. Anything we could think of to help your Front Desk Professional to have an edge to do an amazing job, we added it into their Toolbox. These tools come from 25 years of experience in Private Practice and from input from many well-known private practices all over the country.

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The Supervisor's Guide has got to be the most vital piece of the front desk training. It's what's missed in most online or remote training courses and we know that it is a critical tool for the Supervisor. The Supervisor needs to know what to expect ahead of time and what to expect the front desk person to be doing, working on, and asking about regarding their training. The Supervisor needs to be just as prepared as the front desk professional and that's why we built this one-of-a-kind guide.

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Because this course is jam-packed with awesome content and useful tools, we couldn't get everything in one place while keeping the course at a reasonable length. But this extra material, in our opinion, couldn't be left out! So we added Bonus material and extra external training resources to help strengthen the Patient Care Coordinator's competence and skills.